Privacy policy

Last updated November 10, 2026

What we collect

• Account details: your name or handle, email, and a hashed password (we never see the password itself).
• Order details: briefs, messages, delivery links and reviews you post.
• Payment details are collected by Stripe. We never see full card or bank numbers. For crew, Stripe collects identity and bank details needed for payouts.
• A login cookie so you stay signed in. No advertising trackers.

How we use it

To run your account and orders, process payments and payouts, prevent fraud, settle disputes and contact you about your orders. We don't sell your data.

Who sees it

The creator and crew member on an order see each other's name, the brief and the thread. Your public profile, packages and reviews are visible to everyone. Stripe processes payments under its own privacy policy. Our hosting provider stores the data.

Keeping and deleting

We keep order and payment records as long as tax and accounting rules require. You can ask us to delete your account and personal data at support@greenroomcrew.com; records we must keep by law stay.

Contact

support@greenroomcrew.com